• Let Warranty Valet assist you in claiming Fantech warranty hassle-free.

Step 1:

  • data-start="106" data-end="333">Confirm your Fantech product was purchased new from an authorized distributor or approved account holder.

    The warranty does not cover products that were altered, improperly installed, or purchased from unauthorized sources.

    Verify that your product is within the applicable Warranty Period from the original date of purchase.

Step 2:

  • data-start="838" data-end="1044">Visit the official Fanteach website and navigate to the Product Registration or Support section to register your product 

    Keep a copy of your bill of sale available to verify the purchase date.

    The RMA number must be clearly written on the outside of the carton, and all returns must be shipped prepaid.

Step 3:

  • data-start="1454" data-end="1643">Return the defective product through your distributor following Fantech’s RMA procedure.

    All returned items are inspected to confirm the defect before repair or replacement is approved.

    If the defect is verified, Fantech will repair or replace the product at its discretion.

    Replacement units issued prior to inspection are invoiced, and credit is issued only after defect verification.

Fantech Warranty Period:

  • limited factory warranty against defects in materials and workmanship, typically covering repair or replacement of parts for 12 months, though specific models (like trade fans) may offer 2–6 year warranties

Fantech Contact Information:

Email Support

USrma@fantech.net.

Phone Number

USA:
800.747.1762.

Other Countries

Contact Address

10048 Industrial Blvd, Lenexa KS, 66215, United States

  • Let Warranty Valet assist you in claiming Fantech warranty hassle-free.

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What is covered under the Fantech Warranty?

Fantech warrants its equipment to the original purchaser against defects in materials and workmanship during normal use within the applicable Warranty Period.

  • If a defect is confirmed after inspection, Fantech will repair or replace the product at its discretion.
  • Warranty coverage applies only when products are properly installed, operated, and maintained according to Fantech guidelines.
  • The product label and control number must remain intact, and coverage is valid only in the country of original purchase.
  • All approved warranty claims must follow the official RMA process and include proof of purchase.
  • Once verified, repaired or replacement products will be shipped back to the customer.

What is NOT covered under the Fantech Warranty?

Damage caused by improper installation, incorrect wiring, misuse, abuse, neglect, or operation under abnormal conditions is not covered.

  • Use of incorrect voltage, poor maintenance, or failure to follow instructions voids the warranty.
  • Products that have been altered, modified, repaired, or serviced without authorization from Fantech are excluded.

Products of Fantech:

Our complete claim assistance covers all Fantech products, including:

Product name
Filtration Products Include
Replacement Filters
Filtration Systems
Filter Cassettes
Commercial Product Types
Filtered Supply Units
Recovery Ventilators
Roof Ventilators
Wall Ventilators

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fantech logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fantech.