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3 Simple Steps for GE Lighting Warranty Claim
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Let Warranty Valet assist you in claiming GE Lighting warranty hassle-free.
Step 1:
The easiest way to claim the warranty is to keep in touch with the customer support team. Two forms are available for reporting product issues and asking questions about the products.
In the event that you contact them to ask questions about the products, you will receive answers or solutions within 7-10 business days.
Step 2:
Please be aware that your region and product may have additional requirements and steps. For further information, please refer to the GE Lighting warranty conditions.
The warranty is not considered eligible to be claimed if it is used outside of the United States, Alaska, Hawaii, and Canada.
Step 3:
Certain states may prohibit the exclusion or limitation of incidental or consequential damages, meaning the mentioned exclusion might not be applicable to you.
This warranty grants you particular legal rights, and you may also possess additional rights that vary depending on your location.
GE Lighting Warranty Period:
2-year limited warranty on switches, cameras, thermostats
3-year limited warranty on smart bulbs, light strips
5-year limited warranty on wafer downlights, recessed downlights, undercabinet fixtures
GE Lighting Contact Information:
Contact Address
Nela Park, 1975 Noble Road,
Cleveland, OH-44112,
USA.
Useful Links:
What is covered under the GE Lighting Warranty?
The extent of coverage provided by the GE Lighting warranty may differ based on the product and geographical location. In general, GE Lighting warranties address manufacturing defects and failures within the designated warranty timeframe. This commonly involves the repair or replacement of defective components or products.
What is NOT covered under the GE Lighting Warranty?
The GE Lighting warranty usually excludes damages or malfunctions resulting from incorrect installation, misuse, abuse, accidents, alterations, or unauthorized repairs. Furthermore, it might not cover regular wear and tear, cosmetic damage, or problems arising from non-compliant usage, such as employing the product in environments with excessive heat, moisture, or voltage fluctuations.
GE Lighting Warranty FAQs
How long is the warranty on my GE LED bulb?
The warranty period depends on the type of bulb. Many GE LED bulbs come with a three-year warranty, while some GE Reveal bulbs come with a five-year warranty. Check your product packaging for the specific warranty information.
What should I do if my GE light bulb stops working?
First, make sure the GE light bulb is installed correctly. Then, check that the light fixture is working properly. If the bulb still does not work, contact customer support for help.
What do I need to make a GE Lighting warranty claim?
To make a GE Lighting warranty claim, you may need the defective bulb, proof of purchase, and your contact information. Keep your receipt or order details ready when submitting a warranty claim.
Does the GE Lighting warranty cover installation?
No. The GE Lighting warranty does not cover damage caused by improper installation, faulty wiring, misuse, or abuse. Installation and removal costs are also not covered.
My Cync / C by GE smart bulb won't connect or keeps disconnecting. Is it defective?
Not necessarily. Connection problems can sometimes be caused by Wi-Fi, Bluetooth, app settings, or the smart home setup rather than a defective bulb.
Products of GE Lighting:
Our complete claim assistance covers all GE Lighting products, including:
| Product name |
|---|
| Shape Lights |
| Plugs |
| Cameras |
| Sensors |
| Switches |
| Remotes |
| Grow Light LED |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of GE Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of GE Lighting.